Privacy Policy

Thank you for choosing Gap Heroes! At Gap Heroes, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services or interact with our website, mobile application, or any other Gap Heroes products (collectively referred to as "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you disagree with any of the terms stated here, please refrain from using our Services.

Information We Collect

  1. Personal Information: When you register for an account or use our Services, we may collect certain personally identifiable information, such as your name, email address, contact details, and payment information.
  2. Usage Information: We may gather data about how you use our Services, such as your interactions with our website, app features, and in-game activities. This information includes device information, IP address, browser type, operating system, and referring URLs.
  3. Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience on our Services. These technologies help us collect information about your usage patterns and preferences.
  4. Location Information: With your consent, we may collect location information to provide personalized features and improve our Services.

How We Use Your Information

  1. Provide and Improve Services: We use your information to deliver our Services, process transactions, and improve their functionality and user experience.
  2. Personalization: Your data helps us personalize your experience by suggesting content, features, and promotions tailored to your interests.
  3. Communications: We may use your contact information to send you updates, announcements, and promotional offers related to our Services. You can opt-out of marketing communications at any time.
  4. Analytics and Research: We may analyze aggregated and anonymized data to understand user trends, optimize our Services, and conduct research for internal purposes.
  5. Security and Fraud Prevention: Your information helps us protect against unauthorized access, ensure data security, and detect fraudulent activities.

Disclosure of Information

  1. Service Providers: We may share your information with third-party service providers who assist us in operating, analyzing, and improving our Services.
  2. Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We employ industry-standard security measures to safeguard your information against unauthorized access, loss, misuse, or alteration. However, please note that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Choices

You have the right to:

  1. Access and Update Information: You may review and update your personal information through your account settings.
  2. Data Deletion: You can request the deletion of your personal data from our records. Please note that certain data may be retained for legal or legitimate business purposes.
  3. Cookies: You can modify your browser settings to control or block cookies and similar technologies.

Children’s Privacy

Our Services are not intended for children under the age of [13/16], and we do not knowingly collect personal information from them without parental consent. If you believe your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the data.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review the updated policy periodically. Continued use of our Services after any modifications signifies your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at:

2451 Atrium Way
Nashville, TN, 37214
Phone: 615.391.2924

By using Gap Heroes’ Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.